Privacy Policy
Privacy policy explaining how Creta Villa processes enquiry, contact, security and analytics data through cretavilla.gr.
Data controller
The controller for data submitted through cretavilla.gr is Creta Villa Luxury Sea View Private Villas, Kato Gouves, Heraklion, Crete. Contact info@cretavilla.gr or +30 693 909 1361.
Data we collect
The enquiry form collects your name, email, telephone, selected villa, stay dates, number of guests and message. For security, limited technical data such as a hashed IP address and submission time may be recorded temporarily.
Purpose and legal basis
We use the data only to answer your availability enquiry and take steps before a possible accommodation agreement. Technical data is processed for service security and abuse prevention.
Retention
Enquiries are kept only as long as necessary for communication, service and legal obligations. Failed or malicious security events are retained for a limited period.
Recipients and transfers
Data may be processed by our hosting and email providers. Google Analytics is activated according to your consent choices.
Your rights
You may request access, correction, deletion, restriction or objection, and withdraw consent where applicable. You may also contact the competent supervisory authority.
Security
We use encrypted connections, rate limiting, CSRF protection, automated-submission filters and strict browser security policies.